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[Video] Ken Pun on Why Combined Outshines Other Payroll Companies

December 6th, 2023 | 1 min. read

By Jonathan Zhao

Ken Pun on Why Combined Outshines Other Payroll Companies


Watch this 5-minute video

In an insightful interview, Ken Pun, CEO and Managing Partner of The Pun Group, shares his experiences with Combined and contrasts them with larger payroll companies. Celebrating over a decade of partnership, Ken highlights how Combined's personalized service and professionalism have made a significant impact on his firm.

The Combined Advantage: Personalized and Prompt Service

Ken emphasizes the key difference between Combined and other payroll companies: responsiveness. With a dedicated account manager, he experiences swift and efficient communication, a stark contrast to the robotic and delayed responses from larger firms.

A Decade of Partnership: Efficiency and Trust

Celebrating 11 years with Combined, Ken reflects on his journey from initially working with larger payroll companies to choosing Combined. He appreciates the efficiency and ease brought to his firm by Combined's services, extending to their clients as well.

From Frustration to Satisfaction: A Shift in Payroll and HR Services

Ken recalls the frustrations with a larger company, particularly with compliance issues and timeliness in issuing W-2s and payroll tax deposits. These challenges led him to switch to Combined, where he found timely, professional, and correct handling of services.

Expanding with Combined: A Game Changer for The Pun Group

Looking to the future, Ken reveals plans for The Pun Group to expand its outsourced managing services, with Payroll and HR fully powered by Combined. This partnership is set to revolutionize their industry.

Jonathan and Ken's conversation underscores the value of personalized, efficient service in payroll and HR. Combined's approach not only resolves the challenges faced with larger firms but also sets the stage for innovative industry solutions.

Stay tuned for more details on The Pun Group's expanding services powered by Combined.

This video is not intended to be exhaustive nor should any discussion or opinions be construed as legal advice. Viewers should contact legal counsel for legal advice.

The video is hosted by Robin, an Account Executive for Combined, who has over 15 years of experience in risk mitigation. he explains that compliance simply means following the rules, and that when businesses are out of compliance, they can face costly repercussions.