If you've ever wondered how a strong partnership in Human Capital Management can make a difference, this video is for you. We sit down with Chris, the HR Manager at F2 TPS, a third-party casino gaming banking company. Chris shares his candid experience of working with us for over 6 years. Stick around to learn how we've been a backbone for F2 TPS, especially during challenging times like the COVID-19 pandemic.
Meet Chris and F2 TPS
Chris introduces us to F2 TPS and what they do. He also shares his journey from an HR Generalist to HR Manager at the company.
First Impressions Last
Chris recalls his first impression of us and how we stood out from their previous insurance broker. The keyword? Knowledgeability.
Benefits That Matter
Employee benefits are crucial, especially for entry-level employees. Chris discusses how satisfied he is with the benefits we've recommended.
Responsiveness is Key
Being responsive is vital in any partnership. Chris talks about how our team has been super responsive to their needs, even training their new HR assistant.
Customer Service Excellence
Chris praises our customer service, emphasizing how we make ourselves available for any questions and clarifications, especially during open enrollment.
Going Above and Beyond
The COVID-19 pandemic brought unique challenges. Chris shares how we went the extra mile to handle the constant changes in employee benefits due to lockdowns.
Chris's experience is a testament to how a reliable HCM partner can make all the difference, especially in challenging times. If you're looking for a partner who understands your needs and acts as an extension of your team, this video is a must-watch.
This video is not intended to be exhaustive nor should any discussion or opinions be construed as legal advice. Viewers should contact legal counsel for legal advice.
The video is hosted by Robin, an Account Executive for Combined, who has over 15 years of experience in risk mitigation. he explains that compliance simply means following the rules, and that when businesses are out of compliance, they can face costly repercussions.