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[Video] Managing Workers' Comp Claims: HR’s Key Duties Explained

April 25th, 2025 | 1 min. read

By Win Williams

Managing Workers' Comp Claims: HR’s Key Duties Explained

Watch this 2-minute video

Navigating a workers’ comp claim can feel overwhelming, especially for HR managers. In this blog, we break down the critical tasks HR must handle during a workers’ compensation case, based on insights from our recent webinar.

Key HR Responsibilities During a Workers’ Compensation Claim

Initial Injury Reporting: First Response Matters 

Supervisors typically complete the first report of injury, but it’s up to HR to ensure that the paperwork reaches the workers’ comp insurance carrier promptly. 

Coordinating Medical Treatment for Employees 

HR often assists injured employees by guiding them on next steps and helping to facilitate access to medical care. 

Maintaining Open Communication 

Managing a claim doesn’t stop at filing paperwork. HR should maintain consistent contact with both the injured employee and the claims adjuster throughout the process. 

Implementing Return-to-Work Programs 

Facilitating a smooth and compliant return-to-work process is another critical responsibility. HR plays a vital role in ensuring employees can reintegrate safely and efficiently. 

Adapting Based on Company Size 

At smaller or mid-sized companies, many of these responsibilities fall entirely on HR, making it essential to have clear processes and proactive communication strategies in place. 

Ready to dive deeper into HR’s workers' comp responsibilities? Watch our full, free on-demand webinar to get even more expert advice! 

 

 

 

This video is not intended to be exhaustive nor should any discussion or opinions be construed as legal advice. Viewers should contact legal counsel for legal advice.