Skip to main content

📣 Need Help With Your Workplace Violence Prevention Plan?

«  View All Posts

[Video] How to Resolve Workplace Conflicts: Active Listening and Mediation Tips

September 13th, 2024 | 1 min. read

By Kayla Washington

How to Resolve Workplace Conflicts: Active Listening and Mediation Tips

Watch this 1-minute video

In this video, Kayla Washington, Co-founder of Employer Legal & HR Solutions, shares her expert strategies on mastering employee conflict resolution. If you’ve been dealing with team disputes while trying to meet deadlines, this video has actionable tips to help.

Struggling with Employee Conflicts? Here’s How to Resolve Them Fast

How to Encourage Active Listening During Conflict Resolution

Kayla emphasizes the importance of active listening. Mediation can be helpful, especially for employees who have had ongoing conflicts. Having a neutral third party guide the conversation ensures that both sides feel heard.

Start by Highlighting the Positives

To soften any tension, Kayla recommends starting the conversation by identifying what each party appreciates about the other. While this approach may be difficult at first, it helps ease the transition into more constructive discussions.

Get the Tools You Need to Resolve Conflicts Quickly

Whether you’re managing a small team or a large organization, this video will provide you with practical tools to improve conflict resolution in your workplace. Ready to take the next step? Watch the full video for all the details.

 

 

This video is not intended to be exhaustive nor should any discussion or opinions be construed as legal advice. Viewers should contact legal counsel for legal advice.